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Privacy policy

This policy explains how Cheded handles personal information collected through this website. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

When you use our contact form we collect the details you give us: your name, your email address, your phone number if you add it, and your message. Our web server also records the IP address of each visit, and the form includes it with your message to help us block spam.

How we use it

We use your details only to read and reply to your message. We do not sell, rent or trade personal information, and we do not add you to a mailing list.

Who we share it with

Only with the providers that run this website and our email, and only as needed to deliver your message to us. We may disclose information where the law requires it.

Storage and security

Messages are delivered to our email inbox. A copy is also kept in a private folder on our web server for up to 12 months, in case an email goes astray. We take reasonable steps to protect information from misuse, loss and unauthorised access, and we delete it when it is no longer needed.

Cookies and analytics

This website does not use cookies, analytics or advertising trackers. Our host keeps standard server logs, including IP addresses, for security.

Access, correction and complaints

You can ask to see or correct the information we hold about you by sending us a message through the contact form. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.

Changes to this policy

We may update this policy from time to time. The current version always appears on this page.

Last updated 11 November 2026.